Privacy Policy

Privacy Policy

Last Updated: 15 August 2024

At "Wholesale & Pallets," we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our eCommerce platform. Please read this policy carefully.

1. Information We Collect

We may collect and process the following types of information about you:

  • Personal Information: This includes your name, email address, postal address, phone number, and payment details when you create an account, place an order, or contact us.
  • Usage Data: Information about how you use our app, including your IP address, browser type, and browsing behavior.
  • Cookies: We use cookies and similar technologies to enhance your experience on our app. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To process your orders, manage your account, and deliver products and services you request.
  • To Improve Our Services: To analyze how you use our app, to improve and customize our services, and to provide a better user experience.
  • To Communicate with You: To send you updates, promotional offers, and other communications related to your account and our services. You can opt out of marketing communications at any time.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who help us operate our app, process payments, deliver products, and provide customer support.
  • Legal Authorities: If required by law, we may disclose your information to government authorities or law enforcement officials.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us at the details provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wholesale & Pallets.
123 Commerce Street, London, UK
Email: info@wholesalepallets.uk
Phone: +44 (0)20 1234 5678