Terms & Conditions

Terms and Conditions

Last Updated: 15 August 2024

Welcome to "Wholesale & Pallets"! These terms and conditions ("Terms") govern your use of our eCommerce platform and services. By accessing or using our app, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using "Wholesale & Pallets," you agree to comply with and be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, you must not use our services.

2. Account Registration

  • You must create an account to access certain features of our app.
  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.
  • You agree to accept responsibility for all activities that occur under your account.

3. Eligibility

  • You must be at least 18 years old to use our services.
  • By using "Wholesale & Pallets," you represent that you meet this age requirement.

4. Orders and Payment

  • All orders placed through our app are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason.
  • Prices are subject to change without notice.
  • Payment must be made at the time of order placement. We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.

5. Shipping and Delivery

  • We offer delivery within the United Kingdom and internationally. Delivery times may vary depending on your location and the availability of products.
  • Standard delivery within the UK typically takes 3-5 business days. International shipping times may vary.
  • We are not responsible for delays caused by external factors, including customs, carrier delays, or force majeure events.
  • Delivery charges will be calculated and displayed during checkout.

6. Returns and Refunds

  • We accept returns within 14 days of delivery for eligible items, in accordance with the UK Consumer Contracts Regulations.
  • Items must be returned in their original condition and packaging. Custom-made or perishable items may not be eligible for return.
  • Refunds will be processed within 14 days of receiving the returned items.
  • Shipping costs are non-refundable, and you may be responsible for return shipping fees, except in cases where the return is due to a fault on our part.

7. User Conduct

  • You agree not to use our app for any unlawful or prohibited activities.
  • You must not attempt to gain unauthorized access to any part of the app, other accounts, or networks connected to our app.

8. Intellectual Property

  • All content on "Wholesale & Pallets," including but not limited to text, graphics, logos, and software, is the property of Wholesale & Pallets Ltd. and is protected by UK intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from any content on our app without our prior written consent.

9. Limitation of Liability

  • "Wholesale & Pallets" and its affiliates will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.
  • Our liability in connection with any claim arising out of or in connection with our services will be limited to the amount paid by you for the specific product or service in question.
  • Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence or for any other liability that cannot be excluded or limited by law.

10. Termination

  • We reserve the right to terminate or suspend your account at any time, without notice, for any reason, including violation of these Terms.
  • Upon termination, your right to use our app will cease immediately.

11. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

12. Governing Law

  • These Terms and your use of "Wholesale & Pallets" will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
  • Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

  • We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our app. Your continued use of our app following the posting of changes constitutes your acceptance of those changes.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Wholesale & Pallets.
123 Commerce Street, London, UK
Email: info@wholesalepallets.uk